ustained Dialogue is a five
stage process. Remember, it is the natural
process of how a good relationship develops put
into writing. The idea of stages often lends
itself to a picture of the process that is
linear, meaning groups procees from Stage 1 to
2 to 3, etc. without any sort of "regression"
or transition backwards.
This is not the case. It is better to
think of the 5 stages in a spiral progression,
where a group will constantly return back to
its previous stage or state in conversation
before continuting on to the next logical
step. In fact, a transition from Stage 3
back to Stage 2 is not only normal, but
evenencouraged much
of the time, as it ensures a more solid
foundation for future progress.
The image you will
find below the stage descriptions conveys
some idea of this, but the best way to
understand how these transitions work
is to participate in a dialogue and
witness it first hand.
The purpose of Stage 1 is to
create an opportunity for people to come
together in dialogue. This process
entails gathering participants, introducing SD
to your community, designing diverse dialogue
groups, and getting all of the participants to
commit to the process.
Stage 1 is the easiest stage to
talk about and the hardest to do well, but with
enough planning and forethought, it can be
done!
Stage
II: Mapping and
Naming Problems and
Relationships
Stage 2 is the meat of
the dialogue--the "What" of the SD
process. In this stage,
participants will share their personal
feeligns and opinions, and the
experiences that helped solidify
them. Stage 2 is the longest stage,
and involves most of the emotional
conversation. In the context of SD, it is
the most cathartic stage, where participants
are allowed to vent, to get everything of their
chest, tell their stories, and to be as
open and honest as they can bear.
The tranisition from Stage 2 to
Stage 3 becomes apparent when the group
begins to focus in on a specific problem or
issue, or to identify a
singular theme. The conversation
shifts from the "storytelling" of Stage 2
to a period of deeper conversation, described
below.
Stage
III:
Setting a Direction for
Change
In Stage 3, participants
begin to more carefully analyze the dynamics of
whichever problem they have chosen to focus
on. Stage 3 is often
described as the "Why" stage, where
participants begin to question the reasons
behind their problems, and the underlying
causes of the tension.
Having taken all of the
experiences they shared in Stage 2 and
tied them together, the group now has a
singular, defined problem that they can
really focus on. The conversations
become more analytical and less
experiential, and towards the end of the stage
the group begins to suggest possible things
they can do--either together or as
individuals--to address this
problem.
Stage
IV: Scenario
Building
When the group decides to try
and address the problem at
hand, the transition heads to Stage
4. Much like the previous stage, these
conversations will be more focused.
Sharing personal experiences and telling
stories will still occur--it is a natural part
of the circular process and sprial progression
through the five stages--however, conversations
will now shift into real planning.
What was once a dialogue group
now may take the form of an action planning
committee. The goal here is to
carefully consider all of the resources the
group has at its disposal to carry out an
action plan, and all of the obstacles that
stand in their way. Each possible
scenario should be carried out in conversation
to the utmost detail, attempting to predict and
prepare for any obstructions that will impede
the group's success.
Stage
V: Acting
Together
Upon reaching Stage Five, the
group is now prepared to develop practical ways
the scenarios developed in Stage Four
might be put into action. This stage may
include meetings with other community members,
public relations work, advertising, more
planning, and eventually carrying out the
action plan that was developed in the previous
stages.
